Wondering how long it takes to get your hands on those new sneakers from GOAT? The GOAT shipping process involves a few key steps, including a crucial authentication check, which affects the total delivery time. This guide breaks down everything you need to know, from how long domestic and international shipping takes to what the costs are and how to handle returns. We’ll give you a clear timeline so you know exactly when to expect your package.
How the GOAT Shipping Process Works
Before a package even heads your way, it has to go through a careful verification process. This is what sets GOAT apart and ensures you get authentic, high-quality items every time. Understanding this process is key to figuring out your total wait time.
When you purchase an item, the seller doesn’t ship it directly to you. Instead, the seller has three business days to send the product to a GOAT facility. Once it arrives, GOAT’s team of specialists meticulously inspects the item to confirm its authenticity and condition. This step is mandatory and helps maintain the integrity of the marketplace.
Only after the item passes this authentication check is it packaged and shipped out to you, the buyer. This initial verification step can add a few days to the overall delivery timeline, but it provides peace of mind that you’re getting exactly what you paid for.
Estimated GOAT Shipping Times
Shipping times on GOAT can vary quite a bit depending on where you live and the type of item you order. The authentication process adds to the timeline, so it’s not as simple as a typical online purchase. Here’s a general breakdown of what to expect.
For domestic orders within the 48 contiguous United States, you can typically expect your package to arrive within 7 to 10 business days. This timeframe accounts for the time it takes the seller to ship to GOAT, the authentication process, and the final delivery to your address. International shipping naturally takes longer, usually between 10 business days and three weeks, mainly due to customs clearance.
Auction items follow a similar timeline, with most arriving in 7 to 10 business days. However, due to various factors, some orders can take up to 30 days. It’s always a good idea to check the specific estimates provided at checkout.
To give you a clearer picture, here is a simple comparison of estimated delivery times:
| Shipping Type | Estimated Delivery Timeframe |
|---|---|
| Domestic (U.S.) | 7 to 10 business days |
| International | 10 business days to 3 weeks |
| Auction Items | 7 to 10 business days (can take up to 30) |
| Standard (Post-Authentication) | 7 to 25 business days |
Keep in mind that if you need your items faster, GOAT does offer priority, same-day, and next-day delivery services in select locations for an additional fee.
Understanding Shipping Costs on GOAT
The cost of shipping is an important factor to consider when making a purchase. On GOAT, these fees are not one-size-fits-all. They are calculated based on several factors, including the item’s size and weight, the shipping destination, and the delivery speed you choose.
Standard delivery is the most affordable option, but if you need your sneakers sooner, you can opt for priority delivery at a higher cost. You will always see the final shipping fee clearly displayed during the checkout process before you confirm your order. This transparency ensures there are no surprises later on.
It’s also worth noting that shipping costs can be significantly higher for deliveries to PO boxes and military bases. For international customers, the shipping fee doesn’t include potential customs duties or taxes, which are the buyer’s responsibility upon delivery.
What to Do if Your Package is Undeliverable
Sometimes, despite everyone’s best efforts, a package can’t be delivered. This can happen for a few common reasons, such as an incorrect address, the courier not being able to access your location, or the package being lost in transit. If your GOAT order is marked as undeliverable, don’t panic.
The first step is that the package will be returned to a GOAT facility. Once they receive it, the support team will reach out to you to confirm your shipping details and arrange for another delivery attempt. If a package goes missing, GOAT can launch an investigation which typically takes 7 to 10 business days.
During an investigation, you may be asked to sign an affidavit, which is a formal statement confirming the situation. If an order is canceled because a seller fails to ship within 3 business days, you will be fully refunded.
GOAT’s Return and Refund Policy
If you’re not completely satisfied with your purchase, GOAT has a return policy in place. For both U.S. and international customers, you have a window to request a return and get your money back, though there are some conditions to be aware of.
You must request a return within 14 days of receiving your item. Once GOAT receives and inspects the returned item, your refund will be processed. However, the refund amount is not the full purchase price. The following fees are deducted:
- Shipping costs (both to you and back to GOAT)
- A restocking fee, which can be between 5% and 15% of the price
- Any processing fees paid at the time of purchase
It is also very important to know that refunds are issued in the form of GOAT Credit, which you can use for future purchases on the platform. Items marked as “Final Sale” at checkout are not eligible for returns or exchanges, so always double-check the terms before buying.
Frequently Asked Questions
How long does GOAT shipping usually take?
For domestic U.S. orders, GOAT shipping generally takes 7 to 10 business days. This includes the time for the seller to ship to GOAT, the authentication process, and final delivery to you. International orders can take up to three weeks.
How are shipping costs calculated on GOAT?
Shipping costs depend on the item’s size, weight, your location, and the shipping method you select. The final cost is always shown at checkout before you complete your purchase.
What happens if my GOAT order is undeliverable?
If an order is undeliverable, it will be sent back to a GOAT facility. Their support team will then contact you to verify your address and arrange a new delivery attempt.
Can I return an item to GOAT?
Yes, you can return most items to GOAT within 14 days of receipt. The item must be in its original condition. Note that “Final Sale” items cannot be returned.
How do I get a refund from GOAT?
To get a refund, you must first initiate a return through your account. After GOAT receives and approves your return, a refund will be issued as GOAT Credit, minus shipping and restocking fees.
Does GOAT offer expedited shipping options?
Yes, GOAT provides faster shipping options like priority delivery for an extra fee. In some specific locations, same-day or next-day delivery services may also be available.
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