How to Return a Book on Audible: A Simple Step-by-Step Guide

Bought an Audible book that didn’t live up to the hype? Don’t worry, you’re not stuck with it. Audible allows members to easily return audiobooks they are not satisfied with within 365 days of purchase. This guide will show you exactly how to process a return through the website or app, ensuring you get your credit back to pick a title you’ll truly enjoy.

Understanding Audible’s Return Policy

Audible’s return policy is designed to ensure you have a great listening experience. They understand that sometimes a narrator’s voice isn’t right or a story just doesn’t grab you. Because of this, they offer a straightforward way for members to return titles that don’t meet their expectations.

However, this feature is built on trust. Audible reserves the right to monitor return activity and may limit returns if the privilege is being misused. It’s best to use this feature honestly for books you genuinely did not enjoy.

To be eligible for a return, the book must have been purchased within the last year. This generous window gives you plenty of time to start a book and decide if it’s the right fit for you. Remember that this policy is for active Audible members.

Here is a quick breakdown of the key eligibility points:

A Step-by-Step Guide to Returning Your Book on the Website

Returning an audiobook is easiest on the Audible desktop website. The process is quick, and your refund is typically processed instantly. Just follow these simple steps to manage your library and get your credit back for another listen.

Before you begin, make sure you are logged into the correct Audible account that was used to make the purchase.

1. Log in to your account on the official Audible website.
2. Hover over your name at the top of the page and click on “Account Details” from the menu.
3. On the left-hand side, select “Purchase History”. This will show you a list of all your audiobook purchases.
4. Find the title you want to return. Next to it, you should see a button that says “Return Title”.
5. Click the button and select a reason for your return from the options provided. After confirming, the process is complete.

Once you confirm the return, the audiobook will be removed from your library, and the credit or money used for the purchase will be returned to your account.

How to Return a Book Using the Audible App

You can also manage your returns directly from the Audible app on your smartphone, which is perfect for when you’re on the go. The process is slightly different from the website but just as simple.

First, ensure your app is updated to the latest version to avoid any technical glitches. Open the app and tap on “Library” at the bottom of the screen. From there, find the book you wish to return. Tap on the three dots next to the title to open the options menu.

If the return option is available for your account on the app, you will see “Return Title” in this menu. Simply tap it and follow the on-screen instructions to finalize the return. If you do not see this option, it may be due to account limitations or the app version, and you will need to use the website method instead.

What Happens After You Return a Book?

The moment you successfully return an audiobook, Audible processes your refund. The outcome depends on how you originally paid for the title. Understanding this ensures you know what to expect in your account.

If you used an Audible credit, that credit will be immediately returned to your account. You can check your credit summary to confirm it has been added. You are then free to use that credit on any other audiobook of your choice.

For purchases made with a credit card, the refund will be issued to that same card. This may take a few business days to appear on your statement, depending on your bank’s processing times.

Tips for a Smooth and Easy Return Process

While the return process is generally hassle-free, a few best practices can help you avoid any potential issues. Keeping these tips in mind will ensure you can manage your library effectively without negatively impacting your account status.

Always try to act quickly. If you realize a book isn’t for you within the first couple of chapters, it’s best to initiate the return then rather than waiting months.

• Check Eligibility First: Before starting, make sure your purchase was made within the last 365 days.
• Don’t Abuse the Policy: Only return books you genuinely didn’t enjoy. Returning a high volume of books can flag your account and may lead to the removal of your online return privileges.
• Use the Right Platform: The Audible website is the most reliable method for returns. Use it if you encounter any issues on the mobile app.

Being a responsible member of the Audible community helps ensure this great policy remains available for everyone.

Frequently Asked Questions about Audible Returns

How long do I have to return an Audible book?
You have up to 365 days from the date of purchase to return an audiobook. This applies to most books purchased by active Audible members.

Can I return a book I finished listening to?
Yes, Audible’s policy allows you to return a book even if you have listened to the entire thing. Their satisfaction guarantee is focused on whether you enjoyed the experience, not how much of it you completed.

What happens to the credit I used after a return?
If you purchased the book with a credit, the credit is returned to your account almost instantly after the return is processed. You can then use it to buy another title.

Why can’t I see the option to return a book?
If the “Return Title” button is missing, it could be because the book was not purchased within the last 365 days. It can also happen if your account has been flagged for a high number of returns, in which case you will need to contact customer support to request a return.

Is there a limit to how many books I can return?
While there is no official number, Audible monitors accounts for excessive returns. If they suspect abuse of the policy, they may restrict your ability to make online returns and require you to contact customer service for assistance.

Can I exchange a book instead of returning it?
Yes, the process is effectively the same. When you return a book purchased with a credit, you get the credit back, which you can then use to “exchange” it for a different audiobook of your choice.